Recent Engagements

Strategic Planning and Metrics:

• Development and implementation of a Balanced Scorecard including metrics, training and roll-out for a major child and development agency, improving organizational alignment and achieving staff and client satisfaction and retention targets in excess of 98%.
• Development of a Balanced Scorecard for a large, diverse community college focused on aligning key strategy drivers with measurable objectives to create growth and enhance program quality
• Functional review of a major division of a private University to align with strategic direction and future requirements.
• Facilitation of strategic planning sessions with the senior executive team of an international development organization focused on driving change and achieving aggressive revenue growth targets in all countries of operation

Human Capital:

• Development of a full service HR department for a large daily publisher focusing on performance management and metrics, culture and employer branding, policy and best practices, talent acquisition and retention, total rewards, staff communication.
• Recruitment of entry level through senior management positions in Canada and internationally for an international charitable organization.
• Total Rewards and employment policy review project for an international child development agency, ensuring competitive policies and rewards in seven countries of operation.
• Development of job descriptions and a performance management system for Maintenance, Engineering and Line Services staff of a large Canadian aviation provider.
• Organizational Review, Employee Survey validation, and review of Student Employment Practices for a large, diverse Ontario municipality.
• Redesign of jobs, performance and reward system for a Toronto social services agency.
• Talent searches from job design through recruitment and hiring of senior positions for a variety of not-for-profit and private sector clients.
• Executive and management coaching to a variety of clients in not-for-profit and private sectors.

Process Improvement:

• People Project Lead, re-engineering jobs, work processes and structures in the Maintenance and Engineering Group of a large Canadian aviation provider to improve turnaround times, achieve regulatory compliance and support organizational growth.
• Key process review for a large, diverse community college focused on Registration, Enrolment, Curriculum Development, Human Resources and Finance.

Training and Development:

• Identification of metrics aligned to organizational objectives to measure training investment across multiple programs.
• Development and Delivery of Bill 168 Training – Violence and Harassment in the Workplace
• Corporate Trainer and Coach, Humber College Corporate Education Centre
• Customized training solutions including Project Management Basics, Business Process Review and Continuous Improvement, Balanced Scorecard, Change Style, Decision Making, Board Governance.

Partial Client List:

Metro News, Christian Children’s Fund Canada, Harlequin Enterprises, bizAssessments, Humber Corporate Education Centre, Peel Lunch and After School Program, Skyservice Airline, Centennial College, Brock University, Redeemer University College, Teknion, Alzheimer Association of Ontario, World Vision Canada, Staples, College CON*NECT, Christie Refugee Welcome Centre, e-Venture Consulting.